Privacy Policy

This Privacy Policy explains how SwapStrings handles information when you visit the site, contact us, or use links and features provided through our pages. We aim to collect only the information needed to operate the site, respond to messages and understand how the site is being used.

Information We May Collect

If you contact SwapStrings through the contact form or by email, we may receive the information you choose to provide, such as your name, email address, subject and message. We use this information only to respond to your enquiry and manage correspondence.

Basic technical information may also be processed automatically when you visit the site, such as your IP address, browser type, device information and page requests. This can be handled by our web hosting, security, caching and other essential website services to keep SwapStrings working reliably and securely.

How We Use Information

We use information you provide to respond to messages, deal with enquiries, maintain the site and improve the way SwapStrings works for visitors. We do not sell personal information to third parties.

Technical information may be used for security, fraud prevention, troubleshooting, website performance and general analytics. Where consent is required for non-essential cookies or similar technologies, we rely on the choices you make through the site’s cookie controls.

Cookies and Third-Party Services

Some pages may contain links to third-party services, including Amazon. Those services may set their own cookies or collect information when you visit them. Their own privacy and cookie policies apply once you leave SwapStrings.

How Long We Keep Information

We keep personal information only for as long as it is reasonably needed for the purpose it was collected for, including responding to enquiries, maintaining records and meeting any legal or administrative obligations.

Messages and correspondence may be retained for a limited period where they are useful for resolving follow-up questions or keeping an accurate record of communication. Information is deleted or anonymised when it is no longer needed.

Your Privacy Rights

Depending on where you live, you may have rights over your personal information, including the right to ask what information we hold about you, request corrections, ask for deletion, restrict certain uses or object to particular types of processing.

To make a privacy-related request, contact us at support@swapstrings.com. We may need to confirm your identity before dealing with a request involving personal information.

Data Security

We take reasonable steps to protect personal information and the website against unauthorised access, misuse, loss or alteration. This includes using appropriate hosting, security measures and access controls where available.

No method of transmitting or storing information online can be guaranteed completely secure, so we cannot promise absolute security. However, we aim to keep the amount of personal information we collect to a minimum and protect it appropriately while we hold it.

SwapStrings contains links to third-party websites, including retailers such as Amazon. We do not control those websites or how they handle personal information, cookies or other data once you leave SwapStrings.

We recommend checking the privacy policy of any third-party website you visit so you understand how it collects and uses your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time if the way SwapStrings operates changes, if we introduce new services, or if legal and regulatory requirements change. The latest version will always be published on this page.

If you have any questions about this Privacy Policy or how your information is handled, contact us at support@swapstrings.com.

Last updated: September 2026